Cloud & Platform Engineering
Most MSPs administer software. We also build and operate it: custom internal tools, integrations, and self-hosted platforms running on hardened Linux infrastructure, deployed the same disciplined way every time.
When SaaS stops making sense
Per-seat pricing that scales faster than your headcount. Data you'd rather not hand to a vendor's sub-processors. A workflow that almost fits the product, forever. When the math or the data policy breaks down, we build and host the alternative: email campaign platforms, transcription pipelines, financial dashboards, document intake systems, CRM and pipeline tools, running on infrastructure you control, at infrastructure prices.
We run production platforms of our own, including multi-tenant SaaS and media and document systems, so the platforms we hand clients are operated with the same discipline we depend on ourselves.
The deployment standard
Every platform we build or take over follows the same written standard, because "it works on the server" is not an operating model:
- Dedicated service accounts. Nothing runs as root; each app gets its own least-privilege user.
- Pinned versions. The stack is recorded and reproducible, not "whatever apt installed that day."
- Idempotent deploy scripts. Releases are atomic symlink switches; a half-deployed site is never served.
- Encrypted secrets. Credentials never live in a repository.
- Monotonic release numbering. Every production change is traceable to a revision and a date.
Deploys run through CI/CD. Push to the main branch, tests gate, and an SSH deploy lands the release with zero downtime. Rollback is the same mechanism pointed backwards.
Hardened by default
The hosting baseline is non-negotiable and applied before any application is installed: SSH by key only with root login disabled, default-deny firewalls at both the host and cloud layer, fail2ban, unattended security patching, databases bound to localhost with per-app credentials, and monitoring with alert policies. This is a lesson written in scar tissue: least privilege from first boot, not after the first incident.
Integrations and automation
Not everything needs a platform. Often the highest-leverage build is the connective tissue: the API integration that moves deals from the website into the CRM, the automation that turns a signed document into an onboarding ticket, the nightly job that reconciles two systems that will never natively talk. We scope these as small, fixed deliverables, in days and weeks, not quarters.
What's included
- Line-of-business application design, build, and operation
- Self-hosted platform deployment on hardened Linux (DigitalOcean or your cloud)
- API integrations and workflow automation
- CI/CD pipelines with atomic, zero-downtime releases
- Ongoing operation: monitoring, patching, backups, and upgrades
FAQ
Have a tool in mind, or a SaaS bill that hurts?
Bring the workflow and the invoice. We'll tell you honestly whether building beats buying.